Privacy Policy

1. Information Collection Protocols

We only gather business metrics that are strictly necessary to respond to inquiries and construct custom software systems:

• Identity Metrics: Direct inputs including your Full Name, Email Address, and Phone Number submitted via explicit opt-in forms.
• System Telemetry: Anonymized analytical data to optimize user interactions and detect security threats.
• Project Schematics: Any business requirements or APIs provided during consultation sessions.

2. User Rights & Consent

Under the Digital Personal Data Protection (DPDP) Act, you have absolute control over your data. You hold the right to:

• Access & Correction: Request a summary of the personal data we process and correct any inaccuracies.
• Consent Withdrawal: Withdraw your consent at any time. Upon withdrawal, we will cease processing your personal data immediately.
• Erasure (Right to be Forgotten): Request the permanent deletion of your personal data when it is no longer necessary for the original business purpose.

3. Data Retention & Purpose

We do not retain personal data indefinitely. All identity metrics and project schematics are permanently deleted or anonymized as soon as the business purpose or contract is fulfilled, unless a longer retention period is required by Indian law.

4. Child Protection & Minors

SlingVerse does not knowingly collect personal data from minors. We strictly prohibit the implementation of behavioral tracking algorithms or targeted advertising in any software systems meant for children. If you are a parent or guardian and believe your child has provided us with personal data, please contact our Grievance Officer for immediate erasure.

5. Data Processors & Secure Infrastructure

We formulate closed-loop, encrypted private database frameworks. SlingVerse enforces strict Data Processing Agreements (DPAs) with all sub-contractors, cloud providers, and SaaS vendors to ensure they handle your data with the same strict security standards. We do not sell or trade your data to third parties.

6. Grievance Redressal

In compliance with the DPDP Act, SlingVerse has a designated Grievance Officer to handle user privacy complaints, data erasure requests, and compliance issues.

Grievance Officer: Legal & Compliance Team
Email: grievance@slingverse.in
Helpline: +91 70443 99907
Kolkata, West Bengal, India